Case Study | Jess Machin, Director

Regional Western Australia
July 2021 – Existing Situation
- Regional museums hadn’t been adequately resourced for several years due to the machinery of government expenditure review and the focus on building new city-based museum
- Regional staff didn’t feel valued or heard
- Lots of unhelpful behaviours were being strongly expressed
- Lack of capacity to self-lead and problem solve
- Lack of common language imbedded in the organisational culture
Desired outcomes for the team from working with us
- Staff feel valued, heard and supported
- Sense of ownership and empowerment
- Staff buy-in to self-examine and take responsibility for behaviours
- Willing to problem solve solutions
- Team cohesion and individual development
- Shared leadership language
September, 2022
- Provided 2x workshops, Being Profile reports and individual coaching with exercises and resources for the 8 senior managers and key support staff for the regional leadership team
- Safe space for individual team members to work through personal and professional issues – anything was on the table
Key accomplishments
- 12-month workshop and coaching program achieved embedded behaviour change
- Management support enabled the director to focus on setting a new regional strategic plan
- Professional learning and personal development was holistic
Leadership and Management Achievements
- City based project team now connected with the regional teams and working collaboratively
- Team agreements are being used alleviating the upsets from unmet expectations
- Capable people are stepping up into higher level positions
- Power of language understood and thinking before speaking being practiced
Testimonial
“Barb has supported me on my career journey helping me get clear on what is important to me. I have had a complete reset and manifested a new future. Now I have a job that suits my passion for community-based work and I work close to home. My awareness has increased resulting in work/home/health/spiritual life balance. I love working with my team and now I have access to a set of tools I can use to better support them. The CEO and other executives have noticed the improvement in my team and I have their full support to undertake a further 12-month program incorporating regional based workshops and group coaching. I am thrilled with the results we have achieved.”
Jess Machin | Director, WA Museum Regions




