Case Study | Marta Perona, Regional Manager
Museum of the Goldfields | 11 Staff
Kalgoorlie, Western Australia
July 2021 – Existing Situation – Operations Manager (< 1 year in role)
- Felt lost and without purpose
- Workplace was chaotic; without systems and lacked clear direction
- Poor management of expectations and communication with staff
- Wasn’t assertive and didn’t have the skills to manage staff expectations
Before engaging our service
- Primarily sought solutions from her husband and occasionally reached out to colleagues
Desired outcomes from working with us
- Improved communication skills
- Increased self-belief, confidence and assertiveness
- Purpose & direction with a better life balance (work/family)
July 2022 – New situation
- Provided 2x Workshops, Being Profile Report, 12-months coaching, exercises & resources
- Provided a safe and non-judgemental space to speak openly and share concerns
Accomplishments
- Increased confidence and assertiveness
- Helped organise a large community event in my own time. Drawing on my strengths, my self-doubt transformed into self-belief, this was a pivotal point in my leadership journey.
- Applied for Regional Manager position and was successful, resulting in 15.5% more income
- Implemented several new systems in the workplace, e.g., new monthly staff meetings
- Communication is now open & staff are well informed with clear outcomes and timelines;
- Greater trust, unity and teamwork is evident and staff are encouraged to contribute.
- Staff have role clarity and are proactive; the workplace is happier, organised and relaxed
Now – September 2022
- Self-aware of limitations and confident to find answers or someone who will have answers
- Empowered, confident, grounded and calmer with a better life balance
- Built an important support network with head office and other regional managers & team
- Have a clear vision and confident with the skills to lead the team towards that vision
Testimonial
“The Regenerative Leadership Program was a welcome opportunity to learn about myself and my role within our small team, to build self-awareness and to discover practical ways I could grow and develop both personally and as a leader. A key learning was putting in place agreements to ensure the team as a whole works towards shared goals. This is helping us ensuring all expectations are met and individuals are supported where needed.”
Marta Perona, Regional Manager | Museum of the Goldfields Kalgoorlie WA
